1.INFORMATION WE COLLECT
Our contact form requests your name, email address, subject, and message. If you contact us after selecting a subscription plan, your selected subscription duration may also be included.
This information is used to handle enquiries about subscriptions, installation, or customer support. Please do not submit passwords, payment information, or other sensitive personal data.
When you click "SEND MESSAGE", the website validates your input. A correctly completed form is submitted to the website server for additional validation and processing.
2.HOW WE USE YOUR INFORMATION
Email delivery for the contact form is currently not configured. The server receives and validates submitted form information, but does not forward the message to an email service when the configuration is missing. Integration with Resend has been prepared; in this situation, Resend does not receive the form message.
You can also use our contact page to find the available contact options. If you communicate with us directly through an email service, that communication is separate from the website's contact form.
When communicating by email, the email providers involved may process your email address, message content, and any information you choose to include. The identity of the mailbox provider and its specific storage and retention arrangements have not yet been confirmed in this policy.
3.DATA SECURITY AND RETENTION
The current contact form implementation does not write message contents to its own database or explicitly record them in application logs.
The server uses input validation and temporary counters to help prevent abuse. When email delivery is configured, a counter uses a hash of the email address. Message contents are not stored for this purpose.
If message submission fails, the information entered in the form remains visible while the page stays open. The form code does not store this information in your browser's local storage.
Requests may also generate technical data within the hosting environment. Specific retention periods for hosting logs, mailboxes, and any enabled email delivery service have not yet been established in this policy.
4.COOKIES AND THIRD-PARTY CONTENT
The current website implementation does not use advertising trackers or analytics tools. Images are served locally, and the website does not load external fonts.
The hosting environment may process technical request information to deliver website pages and maintain the service.
If you choose to open an external contact or sharing link, such as WhatsApp, you leave the Nigma TV website. The privacy policies of those external services may also apply.
5.YOUR PRIVACY RIGHTS
Depending on applicable privacy laws and the circumstances of the processing, you may have the right to request access to your personal information, correction of inaccurate data, deletion, restriction of processing, or data portability.
You may also have the right to object to certain processing activities. Where processing is based on consent, you may withdraw that consent.
You may have the right to submit a complaint to the relevant data protection authority.
6.PRIVACY CONTACT AND REQUESTS
If you have questions about this Privacy Policy or wish to submit a request concerning your personal information, please contact Nigma TV.
Describe the purpose of your request and provide only the information necessary for us to process it. Do not share passwords or payment details.
You can contact Nigma TV directly by email at support@nigmaiptv.one.
You can also visit our contact page for additional support options.
PRIVACY ENQUIRIES
support@nigmaiptv.one